Orders & Returns
Before placing your order ensure you have double checked your measurements.
Once you place your order your colour choices and sizes are fixed and CANNOT be amended.
Your materials will be ordered immediately and should arrive at our workshop in about a week.
We then get busy designing and building your furniture.
Your furniture is a unique bespoke item and as such takes time to manufacture.
At roughly four weeks from placing your order, and only once we are 100% satisfied your order is perfect, you will receive a call to arrange delivery.
Once your furniture is manufactured, we then hand it over to our delivery partner who will contact you via phone.
You will usually receive a call at four weeks (from your purchase date) so you can arrange a convenient delivery slot and time that suits you.
Your item will be packed into three or four recyclable boxes (no plastic is used) to help make delivery a little easier.
We are always there for you and do not disappear once your delivery arrives and will always be on hand via phone, video call or text to answer any questions you may have.
We always aim to deliver within 5 weeks but occasionally demand can be high, and we will notify you when and if required.
We do everything possible to ensure your furniture arrives at your door in tip top condition.
However, if for whatever reason your furniture arrives damaged or something is missing please contact our support team immediately so they can fix the problem for you.
Our aim is that you fall in love with morph furniture immediately but if after 30 days you and not head over heels then call our support team who will take care of the rest.